This Privacy Policy applies to web sites operated by Scholarship Solutions, LLC d/b/a AwardSpring (“Scholarship Solutions”, "AwardSpring", “Us”, or “We”), including, without limitation, https://www.awardspring.com/ https://www.awardspring.ca/ and any/all of each's subdomains (each such web site being an “AwardSpring Site”) unless a given subdomain has a separately published Privacy Policy or listed Privacy owner/contact. Please read this policy carefully before sharing any of your personally identifiable information with us. We are committed to ensuring that your privacy is protected.

This Privacy Policy will outline our practices and procedures we follow when handling information provided and collected through our AwardSpring Sites. We may change this Privacy Policy from time to time, without notice, by updating this page. You should check this Privacy Policy page from time to time to ensure that any changes are acceptable to you. Your use or continued use of an AwardSpring Site indicates your acceptance of the terms of this Privacy Policy. This Policy was originally published on 11/24/2014 and has been modified, reviewed, and updated effective 04/24/2024.

Information is collected from our users at several different points during visits to an AwardSpring Site.

Contact Information – you may choose to provide us your contact information, which may include your name, company, position, physical address, telephone number, email address and other information. This information may be updated and amended at any time after your initial visit to our site.

Survey Information – When using an AwardSpring Site, you may be requested to participate in a survey. If you choose to take the requested survey, we collect and retain the information you provide as part of the survey.

Cookies and Web Site Information - We use "cookie" technology and web server logs to collect information about how our AwardSpring Site(s) is used by you, to make our site(s) more easily navigable, and to monitor web page activity. Cookies are small pieces of data that are stored by your web browser on your hard drive. The cookies allow our web servers to recognize the computer used by you when accessing our website. Information gathered through cookies and by our web server logs may include the date and time of visits, your IP address, the pages viewed, time spent at our AwardSpring Site, and could include the web sites visited just before and just after a Scholarship Solutions Site.

User Communications - When you send email or other communications to AwardSpring, we may retain those communications in order to process and respond to your inquiry or to improve our services.

The information supplied by you, or that is collected by us, enables us to provide you information and demonstrations on AwardSpring products and services. We also use this information to enhance customer service and our product offerings. As described above, AwardSpring utilizes passive information to learn more about how you interact with AwardSpring Site(s). This passive information may be combined with other information about you for purposes such as site testing, the compilation of broad aggregate demographic data and related usage information for internal purposes, and for disclosure to third parties, such as advertising content servers and web analytics partners. This aggregate passive information does not contain any personal information which can identify any individual user.

Contacting You by E-Mail - AwardSpring may use your contact information periodically in order to send you e-mail regarding our new products and services, product demonstrations, special offers or other information from us or our partners which we think you will find interesting. We may also provide you with a periodic newsletter.

Contacting you by telephone, facsimile and/or mail – If you have provided us your telephone number, facsimile number or physical address, we may use this contact information to respond to you inquiries, provide you information or to schedule a demonstration regarding our products or services. We may also send you marketing information in the mail about the products and services of Scholarship Solutions, our affiliates and other marketing partners.

Special Offers and Newsletters - You may also occasionally receive information on products, services, special deals, or a newsletter from Scholarship Solutions.

Out of respect for your privacy, you may opt-out of receiving these types of communications at any time by sending an email to privacy@awardspring.com.

AwardSpring will not knowingly sell, share, rent or otherwise transfer your information other than in accordance with the terms set forth in this Privacy Policy.

Third Party Service Providers - From time to time, AwardSpring may decide that it is more efficient to use third parties to perform specific services, such as data backup, online webinars and product demonstrations, or the use of external software programmers and software vendors. If we use a third party to provide specific services, then personally identifiable information (such as contact information) may be shared with that party to the extent necessary for such third party service provider to provide these services. These third party service providers are allowed to use personally identifiable information only for the purpose of providing the specific services requested by us. These third party service providers have agreed to hold and use your confidential information in accordance with this Privacy Policy.

Links to Other Sites – You may find on AwardSpring Site(s) links to third party websites in a format that enables us to keep track of where those links may be followed. This Privacy Policy applies only to the AwardSpring Site(s) that are owned and operated by Scholarship Solutions, LLC. As we do not control other sites to which our site may be linked, when you connect to another party’s Website, such Website is not subject to this Privacy Policy. Please realize that we do not control the information provided by you to any other third party site to which you may link from an AwardSpring Site.

Disclosure to Law Enforcement and Similar Disclosures - we reserve the right to release your personal information if required by law, in connection with a subpoena, or in the good-faith belief that such action is legally required.

Sale or Merger - In the event that Scholarship Solutions, LLC sells, assigns or transfers some or all of its business to a successor or acquirer, we may sell, assign or transfer all of your information, regardless of your opt status, to such successor or acquirer.

We have security measures in place to help protect against the loss, misuse and/or unauthorized alteration of information you provide to us or that we collect. We help protect personally identifiable information by utilizing both online and offline security methods, including (but not limited to) firewalls, hashed passwords, and restricted physical access to the servers where your information is stored. Our staff is trained to comply with our security procedures, are bound by confidentiality, and our security procedures are reviewed and revised annual both internally and via 3rd-party audit. If you have any questions about security issues at our site, please send an e-mail to privacy@awardspring.com, and we will try to answer your questions.