As our scholarship program continued to grow and the number of applications we were receiving continued to increase, we started looking for an online platform to help us manage the process. We wanted to eliminate the possibility of human error that comes along with paper shuffling as well as reduce administrative overhead and paper waste.

We compared three or four scholarship management options and decided AwardSpring was the best option for a number of reasons: the price was competitive, our sales contact was friendly and responsive, the platform seemed easy to use, and all of the references we spoke to were very pleased with their experience with AwardSpring. The SpringBoard implementation process was smooth and there was someone there every step of the way.

They did most of the work in configuring our site but made sure to walk me through each step in the process to make sure I was confident using the software. The comprehensive support and training I received during the SpringBoard process was a huge comfort, especially for someone like me who isn’t much of a tech person.

The initial training was thorough and the software is so easy to use that now I feel comfortable making changes on my own. The day-to-day support I receive is outstanding!

It’s very rare that I don’t get same-day support, and sometimes I receive a response in mere hours! The support is exceptional which is a rarity when it comes to customer service today.

Everyone I work with is pleasant and helpful, no matter the situation. Each year, I work with the support team to review my site and get a refresher in preparation for my next award cycle.

They walk me through making larger changes and review new feature functionality. While the software is logical and makes sense, the support team is always available to help me with the more technical aspects and to address any concerns or issues I may have.

Managing our scholarship program is a small part of my job but it can be very time-consuming. AwardSpring has lightened my workload and taken the human error element out of the process.

This has given me a sense of relief in knowing that our award decisions are being made with reliable information. Also, AwardSpring makes it easier to promote our scholarship program as I simply have to post a link on our website.

Everything is online and I am not spending time collecting stacks of paper from each applicant and making copies for the review process. And our reviewers are really really happy too!

They love that we’re not killing a bunch of trees! I recognize that it must be a challenge to keep the software simple, but useful, for the various types and sizes of their customers but they somehow manage to do it.

I definitely endorse AwardSpring! Their team knocks it out of the park!