Donor Experience
Every donor gets a major-gift experience.
Donor Experience gives every donor a major-gift experience: a personalized portal, a real story about the student their gift helped, and stewardship that makes them feel seen, at any gift size.
600+
organizations trust AwardSpring with their scholarship funds.
The problem
Four out of five first-time donors never give again
When gift officer capacity maxes out, stewardship drops off, and donors notice. Generic acknowledgment emails, delayed impact reports, and inconsistent communication erode the relationships your team spent years building. Keeping a donor costs a fraction of what it takes to win a new one, yet most advancement offices can't steward at scale. The reason is capacity, not effort: 36% of advancement offices have less than half a person on stewardship.
Donor Experience
Available today
Personalized donor portals, impact reports, student thank-you letters, and donor preferences are available today. Donor Experience extends to every fund with Fund Management in Fall 2026.
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Personalized donor portals
Each donor sees their own impact in a portal tailored to their interests, giving history, and the students their funds support.
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Personalized impact reports
Each donor receives a personalized report built from your actual fund, award, and student data. Your team reviews every report before it goes out.
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Student thank-you letters
Students create personal thank-you letters that connect donors to the people their gifts help. Your team reviews each letter before it reaches the donor.
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Donor preferences
Donors control their communication and privacy preferences, while students decide what information is shared about them.
Interface
Portals built for donors, not administrators
Portals designed for the people using them. Donors don't navigate enterprise interfaces. They see the impact, fast. Your team configures it, but the donor never sees the back-end.
The AwardSpring advantage
Every other tool sees one slice: endowment systems know the balance, donor systems know the gift. AwardSpring sits where funds are actually awarded, so it already knows which funds matched students, which sat idle, and why. That's the difference between knowing a fund's balance and knowing what to do about it.
Donor Experience is available now. Give every donor a personalized portal and a real story about the student their gift helped.
Give every donor the major-gift experience.
Donor Experience is available now. Give every donor a personalized portal and a real story about the student their gift helped.