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Dealing with the Ongoing IRS Data Retrieval Tool (DRT) Outage

Valerie Henderson • Mar 22, 2017

We all know the importance the Free Application for Federal Student Aid (FAFSA) plays in the lives of Financial Aid administrators, student applicants, their parents and the affordability of higher education in general. The FAFSA is complicated, time-consuming, and collects a wealth of information about a given student’s ability to qualify for additional aid. The IRS has a Data Retrieval Tool (DRT) that has helped students and their families fill out the FAFSA with greater efficiency and accuracy.

As you’re likely painfully aware, the DRT has been unavailable since March 9, 2017. The IRS has issued a formal statement, available on the US Department of Education website , that outlines their perspective on how the outage of the DRT affects students and the application process. In short, the implications are:

- Tax data usually made automatically available by the DRT is unavailable indefinitely

- Students and their families have been directed to manually review their most recent tax returns in order to find the information usually provided by the DRT. They should request copies from their family’s tax preparer, the IRS website , or by calling 800-908-9946

- Online applications for the FAFSA and Income-Driven Repayment (IDR) Plan are still operational

Our friends at the National Scholarship Providers Association (NSPA) have been doing an excellent job staying on top of this issue. If you’re an NSPA member, we recommend following their updates on the matter which have been coming through their usual weekly announcements. The National College Access Network (NCAN) also has an excellent running blog post about recommended actions to take that doesn’t require membership to follow.

Our team at AwardSpring has been briefed on the implications of this outage. If your students or their families call in to our team for support on this matter, we’ll be sure to share this information with them and direct them to your Financial Aid team for any additional information or concerns.

Kurt Reilly
Co-Founder & CEO

AwardSpring Blog

By Jill Murphy 08 Feb, 2024
The FAFSA Simplification Act has brought about significant changes to the financial aid landscape, ushering in a new era in the FAFSA application process. While you’re likely familiar with the details, let's take a moment to recap the key highlights of this transformative legislation. Key Changes: Transition to SAI: The cornerstone of the FAFSA Simplification Act is the replacement of the Expected Family Contribution (EFC) with the Student Aid Index (SAI). This shift aims to provide a more nuanced assessment of financial need, offering flexibility with SAI values, including the possibility of negative figures down to -1500. SAR to FSS: Another notable change is the rebranding of the Student Aid Report (SAR) as the FAFSA Submission Summary (FSS), reflecting the evolving nature of the application process. Negative SAI and PELL Grant Eligibility: One of the significant departures from the previous system is the allowance for negative SAIs. This change necessitates adjustments in how institutions package students for need-based aid. Additionally, PELL grant eligibility will now be determined using criteria separate from the FAFSA and resultant SAI, with the incorporation of IRS tax return data where feasible. As you embark to adapt these new protocols, it's essential to remain informed and proactive in navigating the evolving landscape of higher education finance. As an AwardSpring partner, we’ve made suggestions on how to leverage these changes to better support students on their educational journeys and ensure access to the opportunities they deserve. AwardSpring offers the following recommendations to guide institutions through this process: Recommendation #1: Expected Family Contribution (EFC) to Student Aid Index (SAI) The most consequential change to teams that are putting together Financial Aid packages or making scholarship awarding decisions are the EFC to SAI transition. We recommend you consider one of two options: Option 1: Re-label existing EFC fields as SAI to maintain continuity in data collection If you choose to re-label existing EFC fields, be mindful that doing so may impact historical data analysis, requiring a clear understanding by the consumers of any reports of the transition from EFC to SAI effective the date you make this conversion Option 2: Keep your existing EFC fields for historical purposes and create a new SAI field In this instance, you’ll need a thorough review of all of your qualifications and/or awarding decision-making processes to ensure SAI is being used and EFC is properly retired Notables: In the case where you’re using our SIS Integration feature, we’ll want to coordinate which path you’ve chosen so we can update the import process accordingly AwardSpring currently doesn’t allow our numeric fields to go negative creating a gap between the new SAI protocol and our existing numeric fields. We’ll be addressing this in a March, 2024 release so you can capture negative SAI values, if desired In either case, you’ll want to review scholarship qualifications tied to EFC and/or SAI, and ensure compatibility with the possibility of negative SAI values Recommendation #2: Student Aid Report (SAR) to FAFSA Submission Summary (FSS) Much like repurposing EFC for SAI in our first recommendation, you have another consideration with SAR vs. FSS: Option 1: Evaluate the option of re-labeling existing SAR upload fields as FSS to streamline data collection recognize that this adjustment repurposes the field, necessitating careful consideration of historical data interpretation Option 2: Alternatively, create separate fields to accommodate the transition, albeit with potential rework depending on your unique configuration and whether you utilize SIS Integration Recommendation #3: Other FAFSA Fields There’s more variability here since you may have a wide degree of fields to consider. You should tailor any changes based on the specific field type, whether it’s being used as a qualification, and whether you’d need to make corresponding changes in your SIS. Summary Proactive assessment and strategic adaptation of FAFSA-related questions are crucial to seamlessly transition to the new framework outlined by the FAFSA Simplification Act. By carefully considering these recommendations, you can ensure alignment with regulatory changes while maintaining efficiency and accuracy in financial aid processes. As always, if you’d like to talk with our expert staff, don’t hesitate to reach out to us at support@awardspring.com.
AwardSpring: The #1 Scholarship Management Software
By The AwardSpring Team 22 Sep, 2023
We're absolutely thrilled to announce that AwardSpring has clinched the prestigious #1 spot in the G2 report for Scholarship Management Software, but we didn't stop there!
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