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AwardSpring Implementation: What to Expect

Daniel Orofino • Aug 27, 2018

Traditional software implementations come with a negative stigma. Doesn’t it seem like software companies habitually overpromise and underdeliver? None of that is true with our system. In fact, empirical evidence and feedback from our customers shows that implementing AwardSpring is usually described as “no big deal”. So, what’s our secret?

Here at AwardSpring, we have a long tradition of making incremental improvements to our implementation process based on our customers’ feedback. We’ve made it our mission to make implementation as smooth and seamless for our customers as possible. Here’s how:

--Dedicated implementation support. At the very beginning, we assign you your very own implementation manager who is dedicated to your institution throughout your entire first cycle, from the day your contract is signed through the last award that’s handed out. He or she will become an extension of your team, learning as much about your scholarship administration as your best employee.

--Optimized training path. We’ve developed a very specific order of operations for all of our implementation milestones that maximizes your understanding of the process while minimizing your time commitment. We’ll train you using your real data, not a simulation, so you truly understand every aspect of your new scholarship management system.

--Streamlined data entry. Many of our competitors force their customers to do all the data entry work required to set up scholarships in their system. Not us! Just give us your data in any format - spreadsheets, PDFs, web pages, etc. - and we will build a simple, clean version of your scholarship application, with check-ins along the way to make sure you’re happy with our work.

--Highly responsive customer service. Have a question? We’re here for you throughout the life of our partnership. In fact, we’ll respond to your inquiry within 30 minutes during our normal support hours. 98.8% of respondents rate their AwardSpring support experience as “good” after their issue is resolved.

"The ease of setup benefited both administrators and students…They assisted us from start to finish with custom designing the system to meet our needs." -James Trimboli, Director of Financial Aid, Niagara County Community College

If you’re currently using a manual process to manage your scholarships, implementation should take 8-12 weeks. It can take even less time if you’re switching from another scholarship management software to AwardSpring. Find out more about implementation through a one-on-one conversation with us.

AwardSpring Blog

By Jill Murphy 08 Feb, 2024
The FAFSA Simplification Act has brought about significant changes to the financial aid landscape, ushering in a new era in the FAFSA application process. While you’re likely familiar with the details, let's take a moment to recap the key highlights of this transformative legislation. Key Changes: Transition to SAI: The cornerstone of the FAFSA Simplification Act is the replacement of the Expected Family Contribution (EFC) with the Student Aid Index (SAI). This shift aims to provide a more nuanced assessment of financial need, offering flexibility with SAI values, including the possibility of negative figures down to -1500. SAR to FSS: Another notable change is the rebranding of the Student Aid Report (SAR) as the FAFSA Submission Summary (FSS), reflecting the evolving nature of the application process. Negative SAI and PELL Grant Eligibility: One of the significant departures from the previous system is the allowance for negative SAIs. This change necessitates adjustments in how institutions package students for need-based aid. Additionally, PELL grant eligibility will now be determined using criteria separate from the FAFSA and resultant SAI, with the incorporation of IRS tax return data where feasible. As you embark to adapt these new protocols, it's essential to remain informed and proactive in navigating the evolving landscape of higher education finance. As an AwardSpring partner, we’ve made suggestions on how to leverage these changes to better support students on their educational journeys and ensure access to the opportunities they deserve. AwardSpring offers the following recommendations to guide institutions through this process: Recommendation #1: Expected Family Contribution (EFC) to Student Aid Index (SAI) The most consequential change to teams that are putting together Financial Aid packages or making scholarship awarding decisions are the EFC to SAI transition. We recommend you consider one of two options: Option 1: Re-label existing EFC fields as SAI to maintain continuity in data collection If you choose to re-label existing EFC fields, be mindful that doing so may impact historical data analysis, requiring a clear understanding by the consumers of any reports of the transition from EFC to SAI effective the date you make this conversion Option 2: Keep your existing EFC fields for historical purposes and create a new SAI field In this instance, you’ll need a thorough review of all of your qualifications and/or awarding decision-making processes to ensure SAI is being used and EFC is properly retired Notables: In the case where you’re using our SIS Integration feature, we’ll want to coordinate which path you’ve chosen so we can update the import process accordingly AwardSpring currently doesn’t allow our numeric fields to go negative creating a gap between the new SAI protocol and our existing numeric fields. We’ll be addressing this in a March, 2024 release so you can capture negative SAI values, if desired In either case, you’ll want to review scholarship qualifications tied to EFC and/or SAI, and ensure compatibility with the possibility of negative SAI values Recommendation #2: Student Aid Report (SAR) to FAFSA Submission Summary (FSS) Much like repurposing EFC for SAI in our first recommendation, you have another consideration with SAR vs. FSS: Option 1: Evaluate the option of re-labeling existing SAR upload fields as FSS to streamline data collection recognize that this adjustment repurposes the field, necessitating careful consideration of historical data interpretation Option 2: Alternatively, create separate fields to accommodate the transition, albeit with potential rework depending on your unique configuration and whether you utilize SIS Integration Recommendation #3: Other FAFSA Fields There’s more variability here since you may have a wide degree of fields to consider. You should tailor any changes based on the specific field type, whether it’s being used as a qualification, and whether you’d need to make corresponding changes in your SIS. Summary Proactive assessment and strategic adaptation of FAFSA-related questions are crucial to seamlessly transition to the new framework outlined by the FAFSA Simplification Act. By carefully considering these recommendations, you can ensure alignment with regulatory changes while maintaining efficiency and accuracy in financial aid processes. As always, if you’d like to talk with our expert staff, don’t hesitate to reach out to us at support@awardspring.com.
AwardSpring: The #1 Scholarship Management Software
By The AwardSpring Team 22 Sep, 2023
We're absolutely thrilled to announce that AwardSpring has clinched the prestigious #1 spot in the G2 report for Scholarship Management Software, but we didn't stop there!
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